Contact Non GamStop Casinos
This is the contact page for the editorial team behind Non GamStop Casinos at cusu.co.uk. We are a small group of gambling-industry writers and researchers who produce independent guides focused on withdrawal speed, payment methods, and player experience at casinos accessible to UK players.
Before reaching out, it helps to know what we can and cannot do. We write and maintain the guides on this site — we are not affiliated with, employed by, or able to access any casino platform. That means we have no ability to view your account, process a withdrawal, reverse a transaction, or escalate a complaint to a casino's support team. For anything account-related, please contact the casino directly through its own support channels.
What We Can Help With
- Factual corrections — if you spot outdated payout times, incorrect payment method details, or any other inaccuracy in our reviews or guides, we want to know.
- Editorial feedback — thoughts on how we cover a topic, suggestions for casinos or payment methods we have not yet reviewed, or general comments on the quality of our content.
- Press and partnership enquiries — if you represent a publication or organisation and would like to discuss the site, get in touch and we will respond accordingly.
- General questions about how the site works, how we research payout speeds, or who we are as a team.
How to Reach Us
Send your message to {contact_email}. We aim to reply within two to three working days. During busy periods it may take a little longer, but every genuine message receives a response.
To help us get back to you quickly, please include the following in your email:
- The specific page or section your query relates to (a URL or page title is ideal).
- A clear description of the issue or question — the more detail you provide, the faster we can look into it.
- If you are flagging a factual error, a source or reference is always appreciated.
A Note on Account and Payment Issues
We understand that slow or blocked withdrawals are frustrating — it is the very problem our guides exist to help players avoid. However, we have no access to any casino's systems and cannot intervene on your behalf. If you are experiencing a payment delay, your first step should be the casino's live chat or email support. If that fails, independent dispute resolution services such as eCOGRA or the casino's licensing authority may be able to assist.
About This Site
If you would like to understand more about our editorial approach, research methods, and the team behind the content, please visit our About page. Our Terms of Use set out the basis on which this site's content is provided.
Responsible Gambling
If gambling is causing you or someone you know harm, please reach out to GamCare or BeGambleAware — both offer free, confidential support. This site is intended for readers aged 18 and over.